Garnet Royal Vibrating (“we”, “us”, “our”) is a manufacturer and exporter of industrial machinery based in Howrah, West Bengal, India. We respect your privacy and are committed to handling any personal information you share with us responsibly and in line with applicable Indian data protection law, including the Digital Personal Data Protection Act, 2023.

Information we collect

When you submit an enquiry through our website form, we collect the details you choose to provide: your name, company name, email address, phone number, the product or category you are interested in, and the contents of your message. We collect this information only when you send it to us.

As with most websites, our web server may also automatically record limited technical information such as your IP address, browser type, and the pages you visit. This is used to keep the site secure and running reliably. We do not use this website to serve advertising or to track you across other websites.

How we use your information

We use the details you submit solely to respond to your enquiry — to understand your requirement, recommend suitable machinery, prepare a quotation, and communicate with you about your request. We do not use your contact details for unrelated marketing without your consent.

How your information is stored

Enquiries submitted through the form are emailed to our office and stored within this website’s secure administration area so our team can follow up. Access is restricted to authorised personnel. We retain enquiry records only for as long as needed to serve your request and maintain our normal business records, after which they are deleted.

Sharing and disclosure

We do not sell, rent, or trade your personal information. We do not share it with third parties except where necessary to operate our business — for example, our website hosting or email provider — or where we are required to do so by law.

Cookies

This website may use a small number of functional cookies that are necessary for it to work correctly. It does not use advertising or cross-site tracking cookies. You can control or delete cookies through your browser settings at any time.

Your rights

You may ask us to confirm what personal information we hold about you, to correct it if it is inaccurate, or to delete it. To make any such request, please contact us using the details below and we will respond within a reasonable period.

External links

Our website and messages may contain links to third-party services such as WhatsApp. We are not responsible for the privacy practices of those services and encourage you to review their own policies.

Changes to this policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised date.

Contact us

If you have any questions about this policy or about how we handle your information, please contact us:

Garnet Royal Vibrating
Jujersha, Panchanantala, Howrah – 711 302, West Bengal, India
Phone / WhatsApp: 9874655068
Email: garnetroyalvibrating@rediffmail.com